Teaching corporate students and THOUSANDS of PAs, I often come across the use of acronyms in emails or instant...

Teaching corporate students and THOUSANDS of PAs, I often come across the use of acronyms in emails or instant messaging. Today's session has provided a considerable number of inputs for my future lessons (eg. re-writing words in full or viceversa - turn a message in its 'sms' version). Thanks a lot, Penny! :)

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